In certain exceptional circumstances, The BullFx may refund payments made by credit card. In this case, the funds will be refunded to the card that was used for the deposit.

  1. The Client has the right to close his/her account at any time he/she wishes to.The Company will approve the account closure if: a. There are not active investments placed. b. There are no investigations underway associated with any of the terms of the current Terms of Services.
  2. If there are no charges applied to the account, the Company has to close the account by the Client’s demand.
  3. If the account of the Client has been suspended due to the violation of the current Terms of Services or due to any other abuse detected by the Client, the refund is not provided under any circumstances.
  4. The Company does not have to provide any type of the refund in case the loss was caused due to any reason either foreseen or unforeseen.
  5. A refund request can be made in cases in which the account had been deposited into, but no orders were executed by the client.
  6. In this case, the same method of payment used for the deposit will be used for the refund. The refund will be for the full amount, unless other arrangements have been made.
  7. Processing of refund requests can take 2~3 weeks.
  8. All other requests will be treated as WITHDRAWALS and will be processed using those methods and procedures.

If you have any questions about this Policy do not hesitate to contact us by email:


Symbol Bid Ask Spread
EURUSD 1.13288 1.13305 1.7
GBPUSD 1.26020 1.26041 2.1
USDCAD 1.35114 1.35136 2.2
USDJPY 108.952 108.972 2
USDCHF 0.95552 0.95576 2.4
AUDUSD 0.69300 0.69320 2
NZDUSD 0.64427 0.64453 2.6
EURGBP 0.89887 0.89907 2
EURCHF 1.08260 1.08283 2.3
EURJPY 123.440 123.458 1.8
AUDJPY 75.510 75.532 2.2
GBPJPY 137.313 137.337 2.4
USDSGD 1.39840 1.39867 2.7
XAUUSD 1717.58 1717.79 21
XAGUSD 17.762 17.795 3.3


The above live prices are provided solely for informational purposes, not for trading purposes, and may be delayed.